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Terms & Conditions for Service Suite

Welcome to Service Suite, a software company specializing in Field Service Management. Our website and web application and mobile application (collectively, "Service Suite") are provided to you subject to the following Terms & Conditions ("Terms"). By using Service Suite, you agree to be bound by these Terms.

Use of Services

You may use Service Suite only for lawful purposes and in accordance with these Terms. You agree not to use Service Suite:

  • In any way that violates any applicable federal, state, local, or international labor regulation;
  • For the purpose of exploiting, harming, or attempting to exploit or harm minorsin any way by exposing them to inappropriate content, asking for personally identifiable information, or otherwise;
  • To send, knowingly receive, upload, download, use, or re-use any material thatdoes not comply with the Content Standards set out in these Terms;
  • To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation;
  • To impersonate or attempt to impersonate Service Suite, a Service Suite employee, another user, or any other person or entity;
  • To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm Service Suite or users of Service Suite, or expose them to liability.

Intellectual Property Rights

Service Suite and their entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof), are owned by Service Suite, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You may not copy, reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on Service Suite, except as follows:

  • Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials;
  • You may store files that are automatically cached by your Web browser for display enhancement purposes; and
  • You may print or download one copy of a reasonable number of pages of the Services for your own personal, non-commercial use and not for further reproduction, publication, or distribution.

If we provide desktop, mobile, or other applications for download, you may download a single copy to your computer or mobile device solely for your own personal,

non-commercial use, provided you agree to be bound by our end user license agreement for such applications.

Content Standards

These content standards apply to any and all material which you contribute to Service Suite ("Contribution"), and to any interactive services associated with it. You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any Contribution as well as to its whole.

Contribution must:

  • Be accurate (where they state facts);
  • Be genuinely held (where they state opinions); and
  • Comply with applicable law in the United States and in any country from which they are posted.

Contribution must not:

  • Contain any material which is defamatory of any person;
  • Contain any material which is obscene, offensive, hateful or inflammatory;
  • Promote sexually explicit material;
  • Promote violence;
  • Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age;
  • Infringe any copyright, moral right, database right, trademark right, trade secret right, or other intellectual property right;
  • Be likely to deceive any person;
  • Promote any illegal activity,
  • Be used to impersonate any person, or to misrepresent your identity or affiliation with any person or organization;
  • Give the impression that they emanate from or are endorsed by us or any other person or entity, if this is not the case.

We reserve the right, but are not obligated, to monitor, edit, or remove any Contribution that violates these Content Standards or that we determine is otherwise in-appropriate, in our sole discretion.

Disclaimer of Warranties and Limitation of Liability

SERVICE SUITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS, AND OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH SERVICE SUITE ARE PROVIDED BY SERVICE SUITE ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. SERVICE SUITE MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED,AS TO THE OPERATION OF THE SERVICES, OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS, OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH SERVICE SUITE, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF SERVICE SUITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, SERVICE SUITE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SERVICE SUITE DOES NOT WARRANT THAT THE SERVICES, INFORMATION, CONTENT,MATERIALS, PRODUCTS, OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH SERVICE SUITE, OR ELECTRONIC COMMUNICATIONS SENT FROM SERVICE SUITE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPO-NENTS. SERVICE SUITE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE SERVICES, OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS, OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH SERVICE SUITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.

Indemnification

You agree to indemnify, defend, and hold harmless Service Suite, its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these Terms or any activity related to your use of the Services (including but not limited to negligent or wrongful conduct), by you or any other per-son accessing the Services using your account.

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without giving effect to any principles of conflicts of law. Any dispute or claim arising out of or in connection with these Terms or your use of Service Suite shall be resolved exclusively by binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.

Miscellaneous

These Terms constitute the entire agreement between you and Service Suite with respect to the use of Service Suite, and supersede all prior or contemporaneous communications and proposals, whether oral or written, between you and Service Suite. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. Failure by Service Suite to enforce any right or provision in these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing. You may not assign these Terms, in whole or in part, without the prior written consent of Service Suite, and any attempted assignment without such consent will be null and void. Service Suite may assign these Terms, in whole or in part, at any time without notice to you. The headings in these Terms are for convenience only and shall not affect the interpretation of these Terms.

Contact Us

If you have any questions about these Terms or Service Suite, please contact us at info@servicesuite.com.

Effective Date and Updates

These Terms are effective as of the date of your acceptance of these Terms or your use of Service Suite, whichever occurs first. We reserve the right to modify or up-date these Terms from time to time, and your continued use of Service Suite follow-ing any such modification or update constitutes your acceptance of such modified or updated Terms. It is your responsibility to review these Terms periodically to en-sure that you are aware of any changes.